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Export Account Specialist

Ashley Furniture Trading Company LLC
Arcadia, WI, United States

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Description

Are you a customer centric individual looking for a growth-focused company? Do you have a passion and drive to continuously improve processes, procedures and employees in order to meet operational excellence? Do you want to take that passion and work for a World-Class organization? 

Then apply today to Ashley Furniture – the World’s Largest Furniture Manufacturer and the number one retailer of furniture and bedding in the United States!  

Since 1945, our teamwork, systems and desire to continuously improve demonstrates a company whose passion is put into every action.  

Export Account Specialist   

What Will You Do? 

You will be responsible for providing excellent service to our international customers by using their expertise to build strong, healthy relationships with customers, educating them of all benefits of doing business with the organization and creating an open and accessible communication route for free flow of information. Coordinate the customer orders with Marketing Specialists, Customers, Credit Department, warehouses, and overseas manufacturers to ensure timely delivery according to customer request dates. Spend a majority of the workday handling customer requests, questions or concerns and troubleshooting to solve problems to ensure customer satisfaction while keeping the goals of the company in mind.  

 What Do You Need? 

  • Associate Degree in International Business or business-related field, or equivalent work experience, Required 

  • 1 year of Office Support or Customer Service-related field, Required 

 Who Are We? 

  • We offer competitive pay and excellent benefits.  

  • We are a multi-billion-dollar company and the largest manufacturer of furniture in the world and offer one of the industry’s broadest product assortments at over 20,000 storefronts in 123 countries. 

  • Growth-Focused is one of our core values, and we are dedicated to helping you grow with us through training, mentoring, and coaching as well as investing in the latest design tools, production equipment and new technologies.  

  • Environmental efforts are a priority as we continually seek to recycle, reuse and replenish every day.  

  • Millions of dollars are contributed annually to local and national charities as we seek to improve the lives of people around the world. 

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only. 

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